Cookies Policy

Last Updated: January 2024

Ducazu is committed to protecting your privacy and ensuring transparency about how we use cookies on our website. This Cookies Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us understand how visitors interact with our plumbing services website, allowing us to improve your browsing experience.

Cookies typically contain two pieces of information: a site name and a unique user ID. When you return to our website, the cookie allows us to recognize your browser and remember your preferences.

2. Types of Cookies We Use

Our website uses several types of cookies to enhance your experience and provide our plumbing services effectively:

2.1 Strictly Necessary Cookies

Essential

These cookies are essential for you to navigate our website and use its features, such as accessing secure areas or requesting plumbing service quotes. Without these cookies, services you have requested cannot be provided. These cookies do not gather information about you for marketing purposes.

2.2 Performance Cookies

Analytics

These cookies collect information about how visitors use our website, such as which pages are visited most often and whether users receive error messages. These cookies help us improve how our website works and enhance the information we provide about our plumbing services. All information collected by these cookies is aggregated and anonymous.

2.3 Functionality Cookies

Preferences

These cookies allow our website to remember choices you make (such as your preferred language or region) and provide enhanced, personalized features. They may also be used to remember changes you have made to text size, fonts, and other customizable parts of web pages.

2.4 Targeting/Advertising Cookies

Marketing

These cookies are used to deliver advertisements more relevant to you and your interests in plumbing services. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. They remember that you have visited our website and this information may be shared with other organizations such as advertisers.

3. How We Use Cookies

Ducazu uses cookies for various purposes to improve your experience on our website:

  • Website functionality: To ensure our plumbing services website operates correctly and efficiently
  • User preferences: To remember your settings and preferences for future visits
  • Analytics and performance: To understand how visitors use our site and identify areas for improvement
  • Service requests: To process your plumbing service inquiries and appointment bookings
  • Security: To protect our website and your information from unauthorized access
  • Marketing communications: To provide relevant information about our plumbing services and special offers

4. Third-Party Cookies

In addition to our own cookies, we may use third-party cookies to report usage statistics of our website and deliver advertisements on and through our site. These third-party providers may include:

  • Google Analytics for website traffic analysis
  • Social media platforms for content sharing functionality
  • Advertising networks for targeted marketing campaigns
  • Customer service tools for live chat support

These third parties have their own privacy policies, and we have no control over their cookies. We encourage you to review their privacy policies for information about how they use cookies.

5. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Here's how you can manage cookies:

5.1 Browser Settings

You can control and manage cookies through your browser settings. Please note that removing or blocking cookies may impact your user experience and some functionality may no longer be available. Here are links to cookie management for popular browsers:

  • Google Chrome: Settings > Privacy and Security > Cookies
  • Mozilla Firefox: Options > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Microsoft Edge: Settings > Privacy > Cookies

5.2 Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner that allows you to accept or customize your cookie preferences. You can change your preferences at any time by accessing the cookie settings link in our website footer.

6. Consequences of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly. Specifically, you may experience:

  • Difficulty accessing certain areas of the website
  • Inability to submit service request forms
  • Loss of personalized settings and preferences
  • Reduced website performance and functionality
  • Repeated display of cookie consent notices

7. Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, our business operations, or for other operational, legal, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we use cookies.

If we make material changes to this policy, we will notify you by prominently posting a notice on our website or by sending you an email notification.

8. More Information About Cookies

If you would like to learn more about cookies and how they are used, you can visit the following independent resources:

Contact Us

If you have any questions about our use of cookies or this Cookies Policy, please don't hesitate to contact us:

Company: Ducazu

Email: [email protected]

Phone: +44 20 7385 0174

Address: 35 Elm Park Road, London, SW3 6ES

Our customer service team is available to answer your questions about cookies and help you manage your preferences for our plumbing services website.

Your Privacy Matters: At Ducazu, we are committed to protecting your privacy and ensuring transparency in how we collect and use information. By using our website, you acknowledge that you have read and understood this Cookies Policy.